Shipping policy

How long can I expect for shipping?

All items are custom-made and have a processing time of 3-4 days.

After the processing period, our global shipping facility will deliver your items within the following time frames:

Normal shipping

COUNTRIES Working Days to Arrive
Australia 8-13
USA 8-13
United Kingdom 8-12
New Zealand 8-13
Canada 8-14
Japan 10-15
Hawaii 11-17
Brazil 12-20
France 12-20
Germany 12-20
Spain 14-20
Fiji 14-21
Tahiti 18-29
South Africa 18-29
Italy 20-40
Portugal 20-45
Other Countries 29-50

Express shipping

COUNTRIES Working Days to Arrive (DHL)
Australia 4-6
USA 4-6
France 4-6
Germany 4-6
Japan 4-6
New Zealand 4-6
United Kingdom 4-6
Italy 4-7
Portugal 4-7
Spain 4-7
Fiji 5-8
Canada 6-8
Hawaii 6-8
Tahiti 6-9
South Africa 7-10
Brazil 8-12
Other Countries Check with customer support.

A shipment email notification will be sent to your registered email address. Please note that shipping details may not appear on the tracking website for the first few days. Once your order has been received by our international shipping hub, your package will be ready for tracking.



* For other countries, please ask our sales staff.

Do I have to Pay Import Duty?

Some countries are exempt from import duty/tax depending on the total purchase amount.

Many countries also do not charge tax if your total order value is under USD 50. Some countries have a higher freight cost as we will divide your items into separate shipments to avoid going over 50 USD. For these destinations and those considered high-tax countries, you will have items shipped separately and may or may not have tax. Please check with your local authorities if your country is listed as a high tax destination.

Express Shipping is an option for an additional fee, ensuring faster delivery to you.

For additional questions, feel free to chat with our online chat representative and we will offer any information we may have available.